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Harbour Health · Care navigation
Reframed a dense referral journey into a guided set of decisions, helping patients see what happens next while giving care teams a clearer handoff.
Profile
Making the useful feel obvious.
I am a product designer who works at the intersection of research, interaction and systems. Over the last eight years, I have helped small teams make better decisions sooner, from first sketch to a product that earns repeat use. My practice is grounded in plain language, strong collaboration and a healthy respect for the details users notice.
Selected work
A few useful turns.
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Common Ground · Team workspace
Built the first shared planning system for a growing remote team, pairing a flexible canvas with enough structure to keep work moving.
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Northline · Retail operations
Untangled a legacy stock workflow into a faster mobile tool used by store teams during the busiest part of the day.
Experience
Where I have learned the work.
2024 — Present
Independent product designer
- Lead discovery, flows and interface direction from an ambiguous brief to a tested release.
- Set up lightweight design systems that make product quality easier to maintain.
2020 — 2024
Senior product designer · Fieldwork Studio
- Partnered with founders, engineers and researchers across healthcare, retail and civic services.
- Mentored two designers and introduced critique rituals that made decisions clearer and kinder.
2018 — 2020
Interaction designer · Atelier North
- Designed responsive websites and service touchpoints for organisations with complex audiences.
Contact
Good work starts with a clear question.
Vela is open to product teams working on things that matter, especially where a little clarity can unlock a lot of momentum. References and work samples are available in conversation.